Liz Malraux Couture

Payment / Dispatch

1. Terms of delivery

In addition to the indicated product prices, shipping costs will be added. If you are resident in a non-European country, or if you use a delivery address in a non-European country, please take into account possible customs duties, which you as the recipient must pay to the customs authorities in addition. These customs duties are always to be borne by the end customer. You can find out more about the shipping costs from the offers.

We only deliver by post. Unfortunately, it is not possible to pick up the goods yourself.

2. Payment

In our shop you can use the following payment methods:
– payment in advance
If you choose the payment method prepayment, we will inform you of our bank account details in a separate e-mail and deliver the goods after receipt of payment.

3. Retention of title

The goods remain our property until full payment.

4. Transport damages

If goods with obvious transport damages are delivered, please complain about such errors as soon as possible to the deliverer and contact us immediately. Failure to make a complaint or contact will have no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to assert our own claims against the carrier or transport insurance.

5 Warranty and Guarantees

Unless expressly agreed otherwise below, the statutory liability for defects shall apply.
The period of limitation for claims based on defects for used goods is one year from delivery of the goods.
The above restrictions and time limits do not apply to claims for damages caused by us, our legal representatives or vicarious agents.

– in case of injury to life, body or health,
– in case of wilful or grossly negligent breach of duty as well as fraudulent intent,
– in the case of breach of essential contractual obligations, the fulfilment of which makes the proper execution of the
contract possible in the first place and on whose compliance the contractual partner may regularly rely (cardinal
obligations) within the framework of a guarantee promise, if agreed or insofar as the scope of application of the
Product Liability Act has been opened.

Information on any applicable additional warranties and their exact conditions can be found with the product and on special information pages in the online shop.

Customer service: You can contact our customer service for questions, complaints and complaints on weekdays from 9:00 a. m. to 6:00 p. m. by calling +49 (0)40/366071 or by e-mailing info@lizmalraux.com

6. Liability

We shall always be liable without limitation for claims arising from damage caused by us, our legal representatives or vicarious agents.

– in case of injury to life, body or health,
– in the case of intentional or grossly negligent breach of duty,
– in the case of guarantee promises, if agreed, or
– insofar as the scope of application of the Product Liability Act has been opened.
– In the event of a breach of essential contractual obligations, the fulfilment of which is necessary for the proper
execution of the contract and on whose compliance the contractual partner may regularly rely (cardinal obligations)
through slight negligence on the part of us, our legal representatives or vicarious agents, the liability is limited to the
amount of the damage foreseeable at the time of conclusion of the contract, which must typically be expected to
occur. In all other respects, claims for damages are excluded.